Privacy Policy

Lightning Elite Group Ltd is the controller for the personal information described in this policy. The business provides roofing, scaffolding, solar installation and skip hire services across Barnsley, Sheffield and Rotherham.

Contact: Lee Holt, Shawfield Road, Carlton Industrial Estate, Barnsley, S71 HS. Phone: 07925 700488 or 07925 744361.

We may collect the following information when you contact us or submit the enquiry form:

• Your name, phone number, email address and postcode.
• The service you are interested in and the message you send.
• Information you provide during calls, messages, quotations or project discussions.
• Basic technical information needed to run and protect the website.

We use personal information to:

• Respond to enquiries and provide free, no-obligation quotes.
• Arrange, manage and complete requested work.
• Keep records of quotes, jobs, payments and customer communications.
• Maintain website security and prevent spam or misuse of the enquiry form.
• Meet legal, tax and accounting obligations.

Under UK data protection law, we rely on these lawful bases where relevant:

• Contract or steps before a contract, when responding to enquiries, preparing quotes and carrying out agreed work.
• Legitimate interests, for running the business, keeping records, managing communications and protecting the website.
• Legal obligation, where records must be kept for tax, accounting or other legal requirements.
• Consent, where you choose to accept any non-essential cookies or similar technologies if they are added in future.

This website currently does not use analytics, advertising or tracking cookies. It uses essential browser storage to remember whether you accepted or rejected the cookie notice. This prevents the notice from showing on every visit.

If non-essential cookies are added in future, the website should ask for consent before setting them. You can also clear this site’s stored preference in your browser settings.

We only share personal information where needed. This may include:

• Website hosting and form handling providers, including Netlify, to operate the website and enquiry form.
• Professional advisers, insurers or accountants where needed for business administration.
• Authorities or regulators where required by law.
• Subcontractors or suppliers only where necessary to arrange or complete requested work.

We do not sell personal information.

Some website or form service providers may process information outside the UK. Where this happens, we expect those providers to use appropriate safeguards for international transfers required by UK data protection law.

Enquiry information is kept only for as long as needed to respond and manage the enquiry. If work is agreed, job and payment records may be kept for up to six years after completion where needed for tax, accounting, contractual or legal reasons.

You have rights under UK data protection law, including the right to:

• Ask for a copy of your personal information.
• Ask for inaccurate information to be corrected.
• Ask for information to be deleted in certain circumstances.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Complain to the Information Commissioner’s Office.

You can contact the ICO at ico.org.uk/make-a-complaint.

This policy may be updated if the website, services or legal requirements change. The latest version will be published on this page.